Frequently asked questions

Self-hosted Magento environments require constant attention: updates, server maintenance, caching, scaling, and security — everything ends up on your plate.

TurboStack’s Managed Magento Hosting takes all technical worries off your hands. Updates, security, performance optimization, and scalability are fully managed by experts. You focus on your projects and clients — we handle the rest.
 

• Digital agencies with multiple Magento clients
• E-commerce businesses demanding performance & uptime
• Teams without the time (or desire) to manage their own servers
• Anyone looking for a secure, scalable, and flexible Magento solution

Many managed solutions are “black boxes,” limiting your choices and settings.

TurboStack offers full flexibility within a managed environment. You choose your web server, database, framework, and even your cloud provider. You also get root access when needed — without the stress of management. Best of both worlds: freedom and peace of mind.

Magento requires a tailor-made infrastructure: caching servers, search services (like Elasticsearch), powerful web and database servers... Many agencies struggle to manually set up and manage all these components.

With TurboStack, you no longer need to build a complex setup yourself. Everything is configured for you in one management platform. Web server, database, caching, and more can be managed through a central interface. No fragmented tools or config files needed.

Magento 2 has a heavy technical footprint. Without optimized caching and powerful hardware, you’ll quickly encounter slow load times.

TurboStack delivers automatic performance tuning tailored to your Magento installation: caching rules, server settings, and hardware are aligned with your workload. The result? Lightning-fast load times — even with large catalogs or high traffic.

any agencies are currently responsible for their own uptime and monitoring. That means staying alert 24/7, resolving issues during outages or peak traffic.

TurboStack offers 24/7 monitoring, automatic updates, and SLA-backed support. Server issue? TurboStack detects it automatically and intervenes before your customer notices. Your team can sleep peacefully.

Magento 1 no longer receives official security updates. Magento 2 requires regular technical updates. Security is a challenge for many agencies.

TurboStack provides server-side hardening, automated OS updates, firewalls, and DDoS protection. You also retain full control over where your data is stored — ideal for GDPR and compliance.

Magento 2 updates can break modules or cause errors. Without good CI/CD, you’re vulnerable to issues during deployments.

TurboStack provides built-in CI/CD pipelines, container support, and rollback features. You can safely test new versions and switch back without errors if anything goes wrong. Less stress, more control.

Our TurboStack solution has hosted Python and PostgreSQL for years with high performance. This in-depth expertise has been further optimised specifically for Odoo.

TurboStack performs automatic performance tuning tailored to your specific workload. With smart caching, optimised server configurations and powerful hardware, loading times remain short — even during busy periods or marketing campaigns.

TurboStack provides a secure staging environment where you can test updates first. Our infrastructure supports snapshots, versioning and rollback, so you can transition without risk. We also offer support during the migration process.

TurboStack lets you easily manage multiple Odoo instances, each with its own staging/dev/prod environments. With CI/CD and Git integration, you automate deployments and updates, including version control and rollback features.

Absolutely. We optimise your Odoo stack at both the application and infrastructure level. Think tuning PostgreSQL, Python workers, memory management, and specific optimisations for large product catalogues or custom modules.

Yes. We integrate Varnish, Redis and edge caching tailored to Odoo. In addition, we ensure seamless integration with Cloudflare or other CDNs, so your visitors experience fast loading times worldwide.

TurboStack® is Hosted Power’s managed Platform-as-a-Service (PaaS) that simplifies deploying and managing web applications through a powerful graphical interface. The solution supports modern technologies such as Kubernetes, Redis, Laravel, and CMSs like Magento or Drupal.

Link to the TurboStack documentation: https://docs.turbostack.app/

TurboStack is optimized for webshops and high-traffic environments. Thanks to automated deployment and support for caching and frontend/backend optimization, TurboStack ensures that webshops load extremely fast — directly impacting conversions and SEO rankings. CTOs and DevOps Engineers benefit from less complex management, while marketers achieve higher conversion rates due to faster loading times.
 

For digital agencies & web developers:
TurboStack accelerates your projects by simplifying hosting configurations and server management. No more time lost on DevOps tasks: you can fully focus on development. The GUI is designed for agencies without a full-time sysadmin but with high demands on performance, uptime, and scalability.

TurboStack includes 24/7 monitoring, managed backups, CI/CD support, incident management, and tailored technical guidance.
For e-commerce businesses:
Webshops that regularly experience traffic peaks (like during Black Friday) benefit from TurboStack’s scalability. Thanks to load balancing, proactive monitoring, and zero-downtime upgrades, your campaigns continue to run even during extreme traffic. This prevents revenue loss and customer frustration due to downtime.
TurboStack offers agencies a co-managed hosting environment with DevOps support. This allows you to run multiple client projects smoothly without worrying about backend issues. Also available: Git integration, staging environments, and CI/CD pipelines — all within one platform.
 

 Hosted Power guarantees 99.99% uptime per month via redundant infrastructure in data centers and public clouds.
For e-commerce businesses:
No revenue loss due to downtime! Especially during sales periods or product launches, uptime is crucial. TurboStack’s SLA guarantees that your webshop is always accessible, with automatic failovers and proactive alerting.
For digital agencies & web developers:
No more hassle with client complaints related to downtime. You can be sure to meet your SLAs, and projects are not delayed due to unstable hosting — which improves your client retention and reputation.

Hosted Power manages infrastructure, security, patches, and monitoring, while you as the customer remain responsible for application content and configurations.
For e-commerce businesses:
This model offers flexibility: you maintain control over your webshop (Magento, Shopify headless, etc.), while Hosted Power ensures everything around it is always running and secure. Ideal for businesses without strong in-house technical knowledge but who still want maximum uptime and speed.
For digital agencies & web developers:
This model is ideal for agencies that want to keep control over code and configuration but don’t want to spend time managing the underlying infrastructure. You focus on development; we make sure it runs.

Hosted Power offers 24/7 incident management, emergency numbers, DevOps support, and fast response times depending on your SLA level.
In case of critical issues (like a server down right before a campaign), there is always an engineer available who knows your stack. This is not standard customer service but a true tech partner. For teams without their own sysadmin, this is a gamechanger.
For digital agencies & web developers:
Support is technical and hands-on. You can quickly switch with our team for critical deployments or if you need debugging in complex e-commerce stacks. Less waiting time, more speed in your project planning.

Daily backups with a retention of 20 days are standard. Platinum SLA clients get advanced options like Point-in-Time Recovery (PITR).
If an update breaks your webshop or your data becomes corrupted, PITR allows you to restore your shop to the exact right moment, accurate to the microsecond. This avoids long downtime and loss of orders or customer data.
For digital agencies & web developers:
Backups are fully automated — no need to build scripts or extra tools. PITR is ideal during QA and staging, where you want to quickly return to a stable snapshot.

Clients retain 100% control over their data. Hosted Power provides complete parameter files and deployment code for easy migration.
For e-commerce businesses:
Transparency is essential. If you ever want to switch providers, you're not locked in. TurboStack is future-proof and modular. This gives CTOs the confidence that the infrastructure grows with the business — without vendor lock-in.
For digital agencies & web developers:
Easily transferable to end clients or partners. TurboStack is compatible with GitLab, allowing you to maintain version control and infrastructure-as-code easily — something dev teams greatly appreciate.

SSL/TLS, DDoS prevention, Managed Firewall (WAF), patch management, and encrypted backups are included or optionally available.
For e-commerce businesses:
Security is crucial for customer trust and GDPR compliance. TurboStack offers real-time protection against attacks like SQL injections and DDoS, directly impacting revenue and reputation protection.
For digital agencies & web developers:
You can easily activate security layers per project or client. This saves you setup time and gives your clients immediate confidence in your services.

Thanks to our proactive approach, downtime and conversion loss are rare. If downtime exceeds SLA agreements, compensation is provided up to a maximum of 100% of the monthly server cost.

No. TurboStack is co-managed. You configure your setup using our intuitive platform – we take care of proactive optimization and maintenance. No in-house DevOps team required.

Migrations are fast and possible without downtime. Our team guides you step by step, tailored to your platform’s complexity.

Yes. Choose our partner UpCloud, and we’ll run your shop entirely on European data centers. You select the location (such as Amsterdam, Frankfurt, etc.) to ensure GDPR compliance.

Visit our page on GDPR and compliance, or contact our support for more information.

A PaaS platform like TurboStack offers speed, scalability, reduced management load, and higher reliability than traditional hosting. Perfect for growing webshops with serious ambitions.

TurboStack goes beyond standard hosting by combining performance tuning, full stack control, and proactive support into one platform. It’s built specifically for high-traffic e-commerce environments and adapts to your growth.

Traditional hosting platforms often offer generic environments that require significant manual configuration and lack real-time optimization. TurboStack is designed specifically for performance-driven e-commerce. It integrates automatic performance tuning (caching, load balancing, hardware optimization), customizable tech stacks, and 24/7 monitoring. This ensures high-speed, stable environments that scale effortlessly—perfect for shops running on platforms like Magento, Shopify Plus (headless), or custom stacks.

Explore our technical documentation or contact our support team for a demo.

Cloud hosting for ecommerce enables flexible scaling based on traffic. It also offers better redundancy (backups, failover systems) and higher uptime. For DevOps teams, it provides a scalable infrastructure with less manual management.

E-commerce hosting refers to hosting services specifically designed for online stores. Unlike standard web hosting, e-commerce hosting offers better performance, scalability, security, and uptime. This is crucial for e-commerce brands and marketplaces where slow load times can directly impact conversions and revenue.

E-commerce hosting provides the server infrastructure and services needed to run an online store reliably and securely. For large platforms, it’s about much more than just server space: performance, scalability, security, and availability are key. TurboStack offers purpose-built e-commerce hosting with hybrid cloud architecture, real-time autoscaling, 99.999% uptime SLAs, and proactive monitoring. Our infrastructure is designed specifically for enterprise-level e-commerce platforms that cannot afford even a second of downtime.

More information in our technical documentation, or contact our support.

Absolutely—if it’s done right. Standard cloud hosting often lacks the tailored performance, redundancy, and support large e-commerce businesses require. TurboStack combines the flexibility of cloud hosting with enterprise-grade features: European data centres for GDPR compliance, managed Kubernetes AWS and hybrid multi-cloud capabilities, and dedicated 24/7 support. Our platform is engineered to handle extreme traffic peaks, large product databases, and mission-critical transactions without compromise.

Contact our support for more info on how our managed cloud hosting can benefit your business?

Managed hosting is a service where the hosting provider takes care of server setup, maintenance, monitoring, and security—so your agency team can focus on development instead of infrastructure. For digital agencies juggling multiple client projects, managed hosting like TurboStack eliminates time-consuming tasks such as configuring servers, installing updates, and troubleshooting downtime. With co-managed capabilities, you retain control over your stack while benefiting from proactive support and performance optimization.

Read our technical documentation or contact support for a free consultation.

TurboStack replaces outdated control panels and command-line headaches with an intuitive visual interface. You can manage web servers, databases, and caching layers across multiple providers—without writing a single line of config. With out-of-the-box templates and custom stack options, even advanced setups like Kubernetes clusters or multi-node environments become manageable in minutes.

Chat with our support team to see our UI in action.

Every client gets a custom SLA that clearly defines uptime, response times, and escalation procedures. TurboStack proactively monitors your cloud platform, automatically intervenes during incidents, and minimizes downtime. Your team stays focused on innovation instead of firefighting.

Contact our support for more information about our custom SLA options.